Room244 — Shipping Policy

Effective date: February 17 2026

At Room244, we process and ship each order with care. Below you’ll find everything you need to know about our shipping timelines, costs, and policies.

Order Processing

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  Orders are processed within 2–5 business days
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  Orders are not shipped or delivered on weekends or holidays
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  During high-demand periods (launches, sales, holidays), processing times may be slightly longer
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Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on:

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  your location
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  shipping method selected
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  order size and weight
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Estimated delivery times (after processing):

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  Canada: 3–7 business days
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  United States: 5–10 business days
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  International: 7–21 business days
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⚠️ Delivery times are estimates and may vary due to carrier delays or customs processing.

Customs, Duties & Taxes (International Orders)

International orders may be subject to:

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  customs fees
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  import duties
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  local taxes
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These charges are not included in the purchase price or shipping cost and are the responsibility of the customer.

Tracking

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  All orders include tracking
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  Tracking details are sent once your order ships
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  Please allow up to 24 hours for tracking updates to appear
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Incorrect Address

Please ensure your shipping address is correct at checkout.

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  Room244 is not responsible for orders shipped to incorrect or incomplete addresses
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  Orders returned due to address errors may require additional shipping fees to resend
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Lost, Delayed, or Stolen Packages

Ritual is not responsible for:

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  shipping delays caused by carriers
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  packages marked as delivered but reported missing
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If your package is lost in transit, contact us and we’ll do our best to assist with a claim.

Damaged Packages

If your order arrives damaged:

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  Contact us within 7 days of delivery
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  Provide your order number and clear photos of the package and item
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We will review the issue and offer a replacement or solution where applicable.

Shipping Policy Updates

Room244 reserves the right to update or modify this policy at any time. Changes will be posted on this page.

Contact

For shipping-related questions, contact us at:
📧 support@room244.store